Frequently asked questions

What does UA or Unauthorised Authentic mean/Are they real?

All our sneakers, clothing and accessories are unauthorised authentic (UA), that means they are made of the same exact materials and stitching/packaging as retail pairs just not authentic or licensed to manufacture. In other words their identical to what you get from any official retail store that also includes the accessories/laces if any. Big brands limit supply to hype up prices, we don’t, giving everyone a chance to own something really limited that they could wear with confidence and yet not breaking the bank!

Checkout our featured story reviews below our bio and let us know if you need any checks done ✅ we’ d be happening to assist!

Will my friends or anyone be able to call me out for wearing “fakes”?

Great news is that the answer is also NO. After over 7 years of experience building a strong network of hype-beast reviewers and premium supply, BLVCKREPS.com do our very best to make every single element of the item we sell here completely identical to what you will get in retail, that includes details when shining under light/UV light, box, soles, zip ties and anything related… (Yes, we’re that good) With that said, you can confidently rock out anything you shop with us!

Can i resell them on Stock-X or any similar platforms?

The firm answer again is NO. Even though we strive for perfection and equal comfort with precision. We do not and will never condemn reselling our item for resell or retail prices. We do not support that.

Why is your prices a little higher than other websites?

The main reason is because all our prices are based on costs of productions, materials and we do not mass produce, yet a high amount of human labour is invested to look into every detail. Importing and bidding for liquidating parts of the products every-time we sell is also a challenge that we were able to overcome, becoming the best in the market only with the help of you guys.

How long does shipping take? 

USPS/EMS/DHL/FEDEX Delivery is used for all our Shipping deliveries, which will arrive within approximately 6-20 days. We select the fastest and most appropriate shipping method for your order. A tracking number will be sent automatically via email within 3-5 business days once your order has been shipped. Also, be aware BLVCKREPS shipping facility is closed on weekends. An order confirmation should be sent to you immediately through email once confirmed.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you. 

Do i have to pay customs for international orders?

Any customs or import duties are charged once the package reaches its destination country. These charges must be paid by the recipient of the package. This is just a small fee off your total cart value, and we got you fully covered incase your parcel gets stolen, confiscated or lost.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. To ensure there aren’t any surprise charges upon arrival to your country, BLVCKREPS does its best to under declare the product amount to make sure if tax is incurred to be at its minimal. We also specifically deliver all parcels in a discreet manner to avoid customs issues or taxes as much as we can.

What could cause a delay in my order?

ANSWER: There may be several reasons why your order can be delayed and you should check your email for any further updates. From insufficient shipping information, payment verification, stock limitations and a more probable reason recently could be due to the COVID-19 pandemic limiting flights tremendously worldwide with a spike on online shopping, causing long queues at the deliver port. This has not only affected us but every online business around the world.

• If an item you select is out of stock, we will hold your order and try to contact you about selecting a replacement item. If we are unable to reach you within 72 hours, a refund will be issued for the out of stock item and the remaining items in your order will be shipped out immediately. 
• Wrong or Invalid Shipping addresses will delay the processing of your order. Please respond to any emails asking for address verification immediately!
• If your order is flagged for fraud, processing will be delayed until we can verify the order is not fraud.

Therefore it would be good to check your email for any updates every once awhile.

My tracking status is not changing or updating for multiple days now, what do it do?

Due to COVID-19, flights and transports around the world have been tremendously limited which has affected all online businesses and customers worldwide. Rest assured when you receive a tracking link that your order has already been shipped out of our warehouse onto the take-off port to you, sometimes on an extremely long waiting line due to surplus shipments and limited flights within certain countries. This usually happens on a small percentage of orders and we still do our best to get them going as fast as we can since there isn’t a way to call back!

Will i be able to track my order?

After an order is placed, it will take between 1-3 business days for us to process your order. Upon confirmation, you will be receiving an email that confirms your order has been shipped out and is heading your way, inside that email, you will be able to find a tracking ID within 3-4 business days once your order is dispatched, if tracking status does not show any status at the moment, kindly allow a few more days for any new information to load.

What is the BLVCKREPS confirmation number?

Immediately after placing your order we will send a confirmation email to the address you provide with an order/invoice number. This is a reference number you can use to enquire on your order. In the event you need to make a return/exchange, or have any questions about your order status, please provide our customer support team with your name and order number.

What methods of payment are accepted?

The following methods of payment are accepted:

• Visa, Master Card
• Sadad
• Knet

*we do not accept prepaid debit cards

What is the Return/Exchange Policy?

BLVCKREPS accepts returns/exchanges within 7 days of the date your item was delivered terms & condition applied. If you would like to return/exchange any item(s), an authorization form is required.

*Please allow up to 5 business days after your exchange has been processed for your item(s) to ship (exclusions apply for items on backorder).*

A 15% returning fee will be incurred on refund orders due to errors not caused by us. All refunds will be given in store credits for future purchases or directly to your bank account unless mentioned.

What does each order come with?

Every item purchased on BLVCKREPS comes with an extra layer of box properly wrapped with several layers of bubble wrap and stock x tags with certificates subject to availability only. Ensuring you receive you order in top quality condition.

Is My Personal Information Safe?

Your privacy is of utmost importance to us which is why we make sure to follow the highest of industry standards to ensure your personal information remains secure when you make a purchase through our site. We do this by encrypting credit card information through a secure socket layer (SSL), which is used across the internet for securely processing data. Once the transaction is complete, we don’t store your credit card information, as it is used only for completing a purchase.